Last updated: November 2025

This policy explains how Hôtel Formule Club collects and processes your personal data in accordance with the GDPR and the French Data Protection Act (Loi Informatique et Libertés).

G&C PARTNERS (SAS), operator of Hôtel Formule Club – 5-7 rue Condorcet, 33150 Cenon, France.

Contact: rgpd@ahotelformuleclub.fr – +33 5 56 32 16 68.

Booking and accommodation (performance of contract)

Invoicing and accounting obligations (legal obligation)

Security of property and persons via video surveillance in common areas (legitimate interest, legal obligation where applicable)

Customer service, complaints, and loyalty (legitimate interest)

Prospecting and information (with prior consent)

Identity and contact details, booking and payment information, stay preferences, regulatory supporting documents if required, images from video surveillance (common areas).

Authorized hotel personnel and technical service providers (booking platforms, payment solutions, hosting provider). No data sales to third parties.

Invoicing: 10 years

Bookings and stay files: 3 years after the last contact

Video surveillance: 30 days maximum

You have rights of access, rectification, erasure, objection, restriction, and data portability. To exercise them, contact rgpd@ahotelformuleclub.fr or by mail to the address above. In case of difficulty, you can contact the CNIL (French Data Protection Authority).

Appropriate technical and organizational measures: access control, secure hosting, encryption, and backups where applicable.

The website may use essential technical cookies and, with your consent, audience measurement and marketing cookies. You can manage your preferences via a consent banner and/or your browser settings.

Some service providers may be located outside the EU. Appropriate safeguards are in place to ensure an adequate level of protection.